10 ways to think outside the box about chatbots

It’s dangerous to put chatbots in a box. They can do much more than we think. Although a common use of chatbot technology is customer service, a wider range of uses has emerged as the landscape matures. From enhancing user interfaces to creating a more personalized app experience, chatbots help businesses grow. Here are 10 ways to think outside the box about chatbots and use them beyond traditional customer service. 

Read the rest of the article in Venture Beat.

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