10 ways to think outside the box about chatbots
It’s dangerous to put chatbots in a box. They can do much more than we think. Although a common use of chatbot technology is customer service, a wider range of uses has emerged as the landscape matures. From enhancing user interfaces to creating a more personalized app experience, chatbots help businesses grow. Here are 10 ways to think outside the box about chatbots and use them beyond traditional customer service.